Last updated: 12 September 2026
Welcome to Yera Diary Limited. These Terms & Conditions apply when you use our website or purchase products from us.
By placing an order with us, you agree to these Terms & Conditions.
About Us
This website is operated by:
Yera Diary Limited
246-250 Romford Road
E7 9HZ
London
United Kingdom
Email: info@yeradiary.com
Company Number: 16450413
VAT Registration: Yera Diary Limited is not VAT registered.
Our Products
We do our best to make sure our product photographs, descriptions, colours, and sizes are accurate.
However, colours may look slightly different depending on your screen or device. Please check the size information before placing your order.
Prices
All prices are shown in British Pounds (£) unless stated otherwise.
Yera Diary Limited is not VAT registered.
Any delivery charges will be shown before you complete your purchase.
Placing an Order
When you place an order, you will receive an order confirmation by email.
We may cancel an order if:
- The product is no longer available
- There is an obvious pricing error
- We are unable to deliver the product
- There is a problem with your payment
If we cancel an order after you have paid, we will refund you.
Payment
Payment must be completed when placing your order unless another payment option is available at checkout.
Payments are processed through secure payment providers.
Delivery
We will deliver your order to the address you provide at checkout.
Delivery costs and estimated delivery times will be shown on our website or during checkout.
Delivery times are estimates and may occasionally be affected by circumstances outside our control.
International Orders
If we offer delivery outside the UK, customs charges, import duties, or taxes may apply.
Unless we state otherwise, these charges are the responsibility of the customer.
Returns and Refunds
Our Returns & Refund Policy explains how to return an item and request a refund. Please see our Returns & Refund Policy for full details.
Faulty or Incorrect Items
If you receive an item that is faulty, damaged, incorrect, or not as described, please contact us as soon as possible.
We will work with you to provide an appropriate solution in accordance with your legal rights.
Website Content
All content on our website, including photographs, logos, designs, text, and graphics, belongs to Yera Diary Limited or is used with permission.
You must not copy, reproduce, sell, or use our website content commercially without our written permission.
Website Use
You agree not to use our website:
- For an illegal purpose
- To interfere with the website
- To attempt to gain unauthorised access
- To upload harmful software
- To misuse our services
Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be published on this page.
Your Legal Rights
Nothing in these Terms & Conditions affects your legal rights as a consumer under UK law.
Contact Us
Yera Diary Limited
246-250 Romford Road
E7 9HZ
London
United Kingdom
Email: info@yeradiary.com