Last updated: 12 September 2026

At Yera Diary Limited, we respect your privacy and want you to feel safe when shopping with us.

This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website.

Information We Collect

When you place an order or contact us, we may collect:

  • Your name
  • Delivery and billing address
  • Email address
  • Phone number
  • Order and purchase details
  • Payment information
  • Information you provide when contacting us

We may also collect basic information about how you use our website, such as your IP address, browser type, and device information.

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Process payments
  • Contact you about your order
  • Provide customer support
  • Process returns and refunds
  • Improve our website and services
  • Send marketing emails and offers where you have agreed to receive them

We will not sell your personal information to other companies.

Payment Information

Payments may be processed through secure third-party payment providers. We do not normally store your full card details on our own systems.

Sharing Your Information

We may share the information needed to provide our services with trusted companies, such as:

  • Payment providers
  • Delivery companies
  • Website and hosting providers
  • Email and marketing services
  • IT and security providers

These companies will only receive the information needed to provide their services.

Cookies

Our website may use cookies to help the website work properly and improve your shopping experience.

Cookies may remember your preferences, help with your shopping basket, and help us understand how visitors use our website.

You can manage or disable cookies through your browser settings. Some parts of our website may not work properly if cookies are disabled.

Your Rights

Under UK data protection law, you may have the right to:

  • Request a copy of your personal information
  • Ask us to correct incorrect information
  • Ask us to delete your information in certain circumstances
  • Ask us to restrict how we use your information
  • Object to certain types of processing
  • Withdraw your consent for marketing communications

If you want to exercise any of these rights, please contact us at info@yeradiary.com.

How We Protect Your Information

We take reasonable steps to keep your personal information safe and prevent unauthorised access, loss, or misuse.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

Yera Diary Limited
246-250 Romford Road
E7 9HZ
London
United Kingdom

Email: info@yeradiary.com